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CoverForge Support

Updated: July 16, 2026

Email wuyuxai@gmail.com for purchase, generation, privacy, or rights help. No registration is required to use CoverForge. Include the pseudonymous Support ID from Settings when available. Never email a password, Apple credential, full card number, or unnecessary sensitive information.

Account, generation, and export help

  • Describe what you expected and what happened.
  • Include the approximate time, selected genre or style, and visible error message.
  • Do not send private prompt details unless needed to investigate.
  • Save important covers to Photos or Files. CoverForge projects stay on your device and are not kept in a permanent cloud library.

Purchases and subscriptions

  • Use Restore Purchases in Settings to refresh App Store entitlements.
  • Manage or cancel a subscription through your Apple account.
  • Apple controls billing and App Store refund decisions.
  • Failed generation requests do not consume a generation credit.

Delete CoverForge Data

Open Settings and choose Delete CoverForge Data. This removes local projects, active sessions, and server-side creative data as described in the Privacy Policy. A minimum pseudonymous economic ledger remains for purchase delivery, balance recovery, refunds, legal obligations, security, and fraud prevention. Delete CoverForge Data does not cancel an App Store subscription.

Privacy and data-rights requests

Email with the subject "CoverForge Privacy Request." Include your Support ID, the action requested, and a response email. We may request limited information to verify that the request belongs to the account.

Rights complaints

For a copyright, trademark, publicity, likeness, or other rights concern, use the subject "CoverForge Rights Complaint" and include:

  • Your name, role, and contact details.
  • A description of the protected work, mark, likeness, or other right.
  • The output or project involved, with a screenshot or sufficient identifying information.
  • Why you believe the use is unauthorized.
  • A good-faith statement that the information is accurate and that you own the right or may act for its owner.

We may request more information, restrict access where possible, preserve legally required information, or address repeat or serious abuse.

Unsafe or problematic output

Use Report Issue on the result screen or email with the subject "CoverForge Content Report." Explain the safety, impersonation, deception, or other concern without including unnecessary personal data.

Policies

Read the Privacy Policy and Terms of Use.